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Country: 184.108.40.206, Europe, GB
City: -1.3833 Sunderland, United Kingdom
Will not update. Bought after January 7, still says January 7 update needed, gives me errors demanding I restart my computer and try to update again but never does. Tried uninstalling and reinstalling, still won't fix it. Can't file without the update! I want my money back!
The Mac version isn't as good as Windows. It never synced up with the Microsoft Cloud and then I updated it and it asked for a new password following the update. None of passwords worked so it locked me out. RECOVERING YOUR PASSWORD IS INSANELY DIFFICULT!! It requires email verification (easy peasy) AND an authenticator app or recovery number (I never received this number). Otherwise, you have to wait 30 days to rest and gain access to OneNote again. 30 effing days?!!!!!! Unbelievable. The email reset verification should work like all other password recovery systems. Maybe send a text as well but Microsoft has a ridiculous system which renders OneNote useless for 30 days. Ridiculous.